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Collection & Bad Debt Specialist

Ooredoo Myanmar

Collection & Bad Debt Specialist

1 Post
Ooredoo Myanmar
1 Post
Verified
Bahan | Yangon
Full Time
Recruiter active 16 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced

Job Function

Customer Service, Support
Job DescriptionPosted: 02 May 2024

ROLE ACCOUNTABILITIES

Essential Job Functions

  • Monitoring and tracking all aspects of collection and bad debt (Mobile, Fixed, FTTH and so on)
  • Preparation and deliver of collection related document (Form 31, Invoices for withholding tax) to customers on timely manner
  • Work and manage with across over appointed collection agencies to make sure all the agreed process (collection, Banking in, etc..) are aligned and under control.
  • Provide necessary information to finance for customer payment
  • Align and calculate for service credit refund and take approval and align with customer
  • Implement and align process and policies for collection and payment such as notification, dunning, barring, and so on.
  • Provide bad debt and collection reports on regular basis and ad-hoc analysis reports
  • Addressing ongoing customer complaints concerning collection experience and issues.

Non-essential Job Functions

  • Work closely with billing team to create the process and policies that contribute to accurate Billing
  • Hold a regular meeting with respective team to follow up for the collection and bad debt
  • Develop themselves – both in their technical knowledge and personal sales and leadership skills.
  • Other tasks asked of you by management that are reasonable and appropriate.
  • Liaise with other team and department to ensure effective operation for bad debt and collection

Open To :

Male/Female

Job Requirements

Minimum Entry Qualifications

  • A graduate from university

Minimum Experience & Essential Knowledge

  • 2 – 4 years of experience in credit/collection control and bad debt management.

What We Can Offer

Benefits

Meal allowance
Ferry Arrangement
Ooredoo Employee SIM with plan

Highlights

Joined an experience team

Career Opportunities

Training provided
Learned new skill on job

About Our Company

Ooredoo, the mobile telecom operator bringing crystal clear voice calls and fast internet to Myanmar, announced the availability of its life-enriching services in August 2014. In June 2013 Ooredoo was awarded a license to operate in Myanmar. Ooredoo launched the first 4G experience in Myanmar in May 2016.

Ooredoo Myanmar offers a wide range of life-enriching, exciting and customer-friendly mobile communication services through its next generation network. These services provide a platform for human growth and empowerment and are designed to help people achieve their full potential and businesses run more efficiently. Our commitment is “Enriching people’s lives” and we are passionate about the ability of our technology to enable human growth in the communities we operate in. We are a community-focused business so we have a responsibility to our customers to help contribute to the social and economic development of the communities we operate within.
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