Customer Service Executive Job at Capital Diamond Star Group (CDSG) in Yangon

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Customer Service Executive

Capital Diamond Star Group (CDSG)

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Customer Service Executive

1 Post

Capital Diamond Star Group (CDSG)

1 Post

Dagon | Yangon

Posted: 24 Apr 2024

Dagon | Yangon

Full Time

Apply Now

Experience level

Experienced

Job Function

Customer Service, Support

Job DescriptionPosted: 24 Apr 2024

Called and Received of Order from dealers and sales team.
Provide customer information for confirmed order and delivery status to dealers. Confirmation of goods is received by Dealer as per the invoice.
Communicate to logistic team for delivery order to Finance and MM/NSM.
Maintain confidentiality of company information for stock inventory, any changes in price (before official announce), discount and commission.
Critically check for inventory in all the Aventine’s warehouses before cancellation of any order to the dealer.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and inform to National Sales Manager and Finance.

Open To :

Female

Job Requirements

Any graduate
At least 1 or 2 years’ experience in customer service field.
Good in communication skill and problem-solving skills.
Must be willing to work collaboratively with the team.
Knowledge of MS Office proficiency.

What We Can Offer

Benefits

Benefit will be provided according to company's policy.

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Capital Diamond Star Group (CDSG) is one of Myanmar’s leading and most successful conglomerates, currently employing over 8000 people across all the units. Born in the 1960s as a trading company, the company has since expanded in a number of sectors, currently operating with 13 entities spanning Retail, Financial Services, Food, Automotive, Telecommunication and much more. The group has experienced phenomenal growth over the years and has built a nationwide, multi-channel distribution network, followed by the opening of Capital Hypermarket and Grab & Go convenience stores. Following the launch of Capital City, the group’s most remarkable real estate development, CDSG has quickly gained recognition as one of the leading players in the real estate development market in Myanmar. The group also operates in the Pharmaceutical, Personal & Home Care and Infrastructure sectors.

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