Customer Service Executive Job at NOVALYFE in Yangon

Sorry, your CV Profile MUST be over 60% and include (1) Working History (2) What You Can Work - Job Titles (3) Education Details, to get more Job Offers

Customer Service Executive

ဝယ်ယူသူဝန်ဆောင်မှုအကူ | Junior Customer Service, Reception

NOVALYFE

Insein | Yangon

Customer Service Executive

ဝယ်ယူသူဝန်ဆောင်မှုအကူ | Junior Customer Service, Reception

1 Post

NOVALYFE

1 Post

Insein | Yangon

Posted: 22 Feb 2024

Insein | Yangon

Full Time

Experience level

Experienced

Job Function

Customer Service, Support

Job DescriptionPosted: 22 Feb 2024

Act as the primary intermediary for our clients who are foreign laborers residing in affiliated nations. Provide timely and expert responses to inquiries received through various communication channels (phone, email, and social media).
Employee remittances involving overseas workers who transmit a portion of their wages to themselves or their families in accordance with the policies of both their home and working countries should be monitored, verified, enumerated, and followed up.
Follow up and attend to the concerns of clients and resolve problems pertaining to compensation, workplace culture, harassment, working conditions and grievances in affiliated nations. When necessary, escalate complex issues to the relevant department or an executive.
Develop healthy client relationships in order to nurture trust and loyalty. Follow up proactively with clients to ensure that their expectations are exceeded, and their requirements are met.
Ensure the maintenance of precise documentation pertaining to client interactions, inquiries, and results by utilizing our CRM system. Maintain thorough records of progress to facilitate efficient follow-up.
Remain informed regarding immigration policies, employment regulations, and industry trends in distinct nations in order to provide clients with current facts and guidance.
Cooperate extensively with other departments in order to synchronize endeavors and optimize procedures. Contribute insights and feedback in order to enhance service quality continuously.

Open To :

Female

Job Requirements

Bachelor's degree in business administration, or a related field preferred.
3 years and above proven experience in customer service.
Outstanding verbal and written communication abilities, including the capacity to convey complex information in a clear and concise manner.
Excellent interpersonal skills and a customer-centric approach to service delivery.

What We Can Offer

Benefits

ဘောနပ်စ်
ခရီးစရိတ်
ဖုန်ဘေလ်စရိတ်

Highlights

• စကားပြောကျွမ်းကျင်ရမည်။
• ပေါင်းသင်းဆက်ဆံရေး ပြေလည်သူဖြစ်ရမည်။

Career Opportunities

လိုအပ်သည့်များကို သင်တန်းပေးခြင်း
အလုပ်ခွင်အတွင်း လေ့လာနိုင်ခြင်း

About Our Company

About Us
Our company, NOVALYFE is a licensed Overseas Employment Agency from Myanmar. We especially give employment services to Myanmar workers who would love to work abroad in such countries as (Japan, Thailand, Malaysia, Singapore, and other foreign countries). As an responsible business with integrity, we offer services to skilled workers, specified skilled workers, general workers, training workers and factory workers.
Our vision is “Bring innovative angles, unleash the capability of talents, and act as a liaison with integrity to a better world.”

More jobs from this employer

Already Expired

Don't have an account?

Experience level

Experienced

Job Function

Customer Service, Support

More Similar Jobs