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Page Admin

Customer Relation Officer

Vivo Myanmar

Hlaingtharya | Yangon

Page Admin

Customer Relation Officer

1 Post

Vivo Myanmar

1 Post

Hlaingtharya | Yangon

Posted: 06 May 2025

Hlaingtharya | Yangon

Full Time

Experience level

Entry Level

Job Function

Customer Service, Support

Job DescriptionPosted: 06 May 2025

Community Engagement:
1.Monitor and respond to comments, messages, and mentions promptly and professionally.
2.To build a strong online community.
3.Address customer inquiries, concerns, and complaints in a timely manner.
4.Monitor social media channels for trends, news, and conversations relevant to the brand.
5.Track key performance indicators (KPIs) such as reach, engagement, follower growth, and conversion rates.
6.Prepare regular reports summarizing performance metrics and insights.Crisis Management:
7.Identify and address potential issues or crises on social media promptly and effectively.
8.Work closely with the PR and Digital teams to manage sensitive situations and maintain brand reputation.

Open To :

New graduates

Male/Female

Job Requirements

1. Minimunm one year of related experience.

2. Good Computer skill and typing in English and Burmese

3. Education- MInimum Undergraduated

What We Can Offer

Benefits

Transportation charge and year end bonus

Highlights

Fun Working Environment

Career Opportunities

Learn New Skills

About Our Company

1.Adequate financial strength.
2.Senior professional sound organizational structure.
3.Considerable number and size of the team.
4.Powerful channel coverage.
5.Good customer relations.
6.Extensive operational experience in mobile phone sales.
7.Comprehensive business system modules (wholesale, retail, maintenance, training, software services).

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Experience level

Entry Level

Job Function

Customer Service, Support

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