Sorry, your CV Profile MUST be over 60% and include (1) Working History (2) What You Can Work - Job Titles (3) Education Details, to get more Job Offers

Relationship Manager - International Corporate

KBZ Bank

Relationship Manager - International Corporate

3 Posts
KBZ Bank
3 Posts
Verified
Pabedan | Yangon
Full Time
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced

Job Function

Sales, Business Development
Job DescriptionPosted: 27 Mar 2024

The role holder is responsible for sourcing new customers and nurturing existing relationships to help achieve the assigned objectives in terms of growth, profitability, and customer satisfaction.

The role holder is responsible for addressing the customers’ needs, queries and complaints within specified turnaround times to ensure customer satisfaction.

The role holder is also responsible for providing customers with adequate information about the bank’s products/services, and for retaining and cross-selling to customers.  

  • Prospects and develops new customer relationships through outside calls, telemarketing, targeted directed mailings, and cross selling, to ensure achievement of customer acquisition targets
  • Acts as the primary point of contact for the customers, including managing daily administration and attending to compliance requirements
  • Understands and keeps updated on customer requirements, and assists the Relationship Managers in daily maintenance of account relationships
  • Initiates account openings and closures, and ensures the completion of required documentation, checklists, processes, and workflows to comply with the bank’s policies and procedures
  • Provides account servicing and maintenance, and undertakes problem resolution for customers in accordance with established procedures and regulations
  • Ensures that all customer problems/complaints/queries are handled efficiently and according to the highest standards of service quality
  • Effects transactions on behalf of customers  and informs Relationship Managers and customers of any irregularities according to account documentation
  • Provides account servicing and maintenance, and undertakes problem resolution for customers in accordance with established procedures and regulations
  • Keeps abreast of and develops a strong understanding of the bank’s customer offerings and products, and communicates proficiently with clients on these matters
  • Timely deliver and achieve the task assigned by Deputy Head of Department, Head of Department, and management team with satisfactory service quality.

Open To :

Male/Female

Job Requirements

  • Graduate, or Diploma Degree in Business studies or equivalent.
  • Minimum 2 years of corporate sales experience or RM experience in banking or financial institutions.
  • Able to command in Thai and English.
  • Attention to detail
  • Excellent numerical, analytical and problem solving skills.

What We Can Offer

Benefits

Quarterly Bonus
Ferry (YGN area)
Uniform
Health Care Support

Highlights

International Standards
Leading Bank in Myanmar

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Purpose
Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!
Verify your Mobile number
to get More Job Offers
Myanmar mobile number not valid, try again!
Send Me SMS Code
x
SMS Message Display
Alote MM
If you did not make this request, please message us on Facebook.
OK
x
Please enter the SMS
code sent to your phone
Sorry, SMS code not Valid
Verify Me Now
x
Thank You
Your Phone number has been successfully verified
OK
X
Your Password Help is:
OK
X
x