Senior Customer Service Executive Job at Phee Group Of Companies in Yangon

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Senior Customer Service Executive

Phee Group Of Companies

Botahtaung | Yangon

Apply Now

Senior Customer Service Executive

1 Post

Phee Group Of Companies

1 Post

Botahtaung | Yangon

Posted: 5 days ago

Botahtaung | Yangon

Full Time

Apply Now

Experience level

Experienced

Job Function

Customer Service, Support

Job DescriptionPosted: 5 days ago

Responsible as a center point for nominated overseas network agents to handle shipments
To receive queries (RFQ) from customers and overseas agents
To check with internal Network Team for new Network agents
To send quotations to customers and overseas agents
To inform booking to nominated agents for approval, accept booking and monitor HBL/MBL process
To check cargo making it ready for shippers and monitor sailing schedules
To follow up necessary VGM cut-off, booking cut-off, shipping instructions and to inform pre-alerts to overseas agents
To follow the detailed SOP and system handling based on the assigned account
To create job in overseas agent system (if any)
To handle billing and job file closing processes

Open To :

Male/Female

Job Requirements

Bachelor Degree holder
Minimum (3) years of proven experience in shipping, freight forwarding, logistics and supply chain industry
Knowledge in shipping such as incoterms, BL procedure, license applications, trucking, custom clearance process, etc...
Pre-intermediate in English (4 skills)
Presentation skill
Communication and Tele Communication skills
Critical thinking skills related to job nature
Planning and Negotiation skills
Leadership and Networking skills
Time management skill

What We Can Offer

Benefits

* Bonus
* Mobile phone allowance

Highlights

* International Standards
* Make a difference
* Join an experienced team

Career Opportunities

* Training provided
* Learn new skills on the job
* Promotion opportunity

About Our Company

Since its founding in 1993, Phee Group of Companies has established itself as a key logistics service provider in the Indo-China region. With over two decades of industry experience, Phee Group’s versatile offerings have positioned it as one of the leading logistics companies in the ASEAN region.

Phee Group has incorporated offices in Singapore, Cambodia, Vietnam, Thailand and Myanmar. Our businesses are supported by 4 main pillars.

Freight Forwarding and Logistics
Supply Chain Solution
Shipping Agencies
Box Operator

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