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Customer Relations

ဝယ်ယူသူဝန်ဆောင်မှုအကူ | Junior Customer Service, Reception
KMA Group of companies

Customer Relations

ဝယ်ယူသူဝန်ဆောင်မှုအကူ | Junior Customer Service, Reception
1 Post
KMA Group of companies
1 Post
Bago | Bago Division
Full Time
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.

Experience level


Job Function

Customer Service, Support
Job DescriptionPosted: 27 Feb 2023

Job description:

  • ဧည့်သည်များကို နွေးထွေးဖော်ရွေသောပုံစံဖြင့် ကြိုဆိုပြီး ဝန်ဆောင်မှုအချက်အလက်များကို ပေးဆောင်ကာ မေးခွန်းများကို တိကျမှုနှင့် ထိရောက်မှုတို့ကို ဖြေဆိုခြင်း။
  • Customerများ၏ တိုင်ကြားချက်များကို ကိုင်တွယ်ဖြေရှင်းရန်၊ အချိန်ကန့်သတ်ချက်များအတွင်း သင့်လျော်သော ဖြေရှင်းနည်းများနှင့် အခြားရွေးချယ်စရာများကို ပေးဆောင်ပါ။ ပြတ်သားမှုရှိစေရန် လိုက်နာခြင်း။
  • ပွင့်လင်းပြီး အပြန်အလှန်အကျိုးပြုသော ဆက်သွယ်မှုများမှတစ်ဆင့် Customer များနှင့် ရေရှည်တည်တံ့သော ဆက်ဆံရေးနှင့် ယုံကြည်မှုကို တည်ဆောက်ခြင်း။


  • Welcome visitors in a warm and friendly manner, and provide product/services information, answer questions accuracy and efficiency.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Direct visitors to the appropriate person and office.
  • Answer, screen and forward incoming phone calls.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
  • Provide basic and accurate information in-person and via phone/email.
  • Take inventory of office supplies and restock as needed.
  • Receive deliveries; sort and distribute incoming mail.
  • Maintain the general office filing system.
  • Assist in any ad-hoc duties activities as and when required.

Open To :


Job Requirements

Receptionist၊ Front Office နှင့်သက်ဆိုင်ရာ လုပ်ငန်းအတွေ့အကြုံ အနည်းဆုံး 2 နှစ်ရှိ ဘွဲ့တစ်ခုခုရရှိထားသူ။
Microsoft Office Suite ကျွမ်းကျင်ရမည်။
ရုံးသုံးပစ္စည်းများ (ဥပမာ၊ ဖက်စ်စက်များနှင့် ပရင်တာများ) နှင့် လက်တွေ့အတွေ့အကြုံ။
English 4 Skills ကျွမ်းကျင်သူဖြစ်ရမည်။


Skills and Knowledge required:

  • Bachelor degree holder with minimum 2 years experiences with proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite.
  • Hands-on experience with office equipment (e.g., fax machines and printers).
  • Professional attitude and appearance.
  • Solid written and verbal communication skills in English.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude.

What We Can Offer




Customer Service
Customer Relations

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

Kaung Myanmar Aung (KMA) is a group of companies registered under The Myanmar Companies Act. One of Myanmar’s most renowned and respected organizations, the foundations of the group were laid almost 25 years ago.
KMA Group has a broad and diversified portfolio of interests and our associated companies operate across almost all sectors of Myanmar’s economy.
The most familiar Associated Public Companies of KMA Group are CB Bank, Golden Myanmar Airlines, Myanmar Microfinance Bank, CB Insurance, Myanmar Telecom Network, Parami General Hospital, and the Kaytumadi Association. These companies are some of the most well-established and visible organizations in the country, offering high-quality, pioneering services to thousands of clients and customers each day.
In addition, Corporate Entities of KMA Group also includes the KMA Hotels Group, KMA Travel and Tourism, KMA Agriculture and Forestry, KMA Real Estate Development, KMA Shipping, KMA Construction, and KMA Trading.
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