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Customer Service Team Leader ( Call Center)

ဝယ်ယူသူဝန်ဆောင်မှုအကူ | Customer Service Assistant
Mascon international Business Services Co.,Ltd

Customer Service Team Leader ( Call Center)

ဝယ်ယူသူဝန်ဆောင်မှုအကူ | Customer Service Assistant
1 Post
Mascon international Business Services Co.,Ltd
1 Post
Verified
Bahan | Yangon
Full Time
Recruiter active 17 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced

Job Function

Customer Service, Support
Job DescriptionPosted: 1 day ago
  • လုပ်ငန်းလိုအပ်ချက်အရ သတ်မှတ်ပေးထားသော Headcount ကို စီမံခန့်ခွဲရပါမည်
  • သတ်မှတ်ထားသော Timeline နှင့် ဝန်ဆောင်မှုအဆင့်သဘောတူညီချက်များကို ပြည့်မီအောင်လုပ်ရပါမည်။
  • ကိုယ့်လက်အောက်မှ ဝန်ထမ်းများ ရဲ့ Attrition ကို သေချာစွာ စီမံနိုင်ရပါမယ်။
  • Daily / Monthly Report များကို အချိန်နှင့် တစ်ပြေးညီ ပြင်ဆင်ပေးပို့ရပါမည်။
  • Daily Operation အဆင်ပြေချောမွေ့စေရန် ကြီးကြပ်ပေးပါရမည်။

Open To :

Male/Female

Job Requirements

  • ဘွဲ့တစ်ခုခုရထားသူ ဖြစ်ရမည်
  • Call Center (or) Customer Service အတွေ့အကြုံ အနည်းဆုံး (၄)နှစ်အထက်ရှိရမည်
  • Reporting Skill, Leadership Skill ကောင်းမွန်ရမည်
  • English (4) skills (Upper Intermediate Level) ဖြစ်ရမည်။ 
  • Email & Microsoft Office များကိုအသုံးပြုနိုင်ရမည်

What We Can Offer

Benefits

• Salary Basic + Allowance + Bonus + incentive + OT (if able to work) + Publicy holiday (2×)
• မိမိ ကြိုးစားမှုပေါ်မူတည်၍ ရုံးတွင် ရာထူးတိုးများရရှိန

Highlights

- An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

- Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques

About Our Company

🌟 Mascon Myanmar – Shaping Tomorrow with Technology & Talent 🚀

At Mascon Myanmar (MiBS), we’re not just Myanmar’s largest IT/ITES company we’re a dynamic force of 1,000+ professionals dedicated to driving innovation and creating meaningful impact across industries.

Backed by the 40+ years of global experience of the Mascon Group of Companies, we combine international standards with local expertise to serve sectors like Education, Healthcare, Banking, Government, Taxation, and more.

🔧 Our Core Expertise:
✅ Business Process Outsourcing (BPO)
✅ Omni-channel Contact Center Solutions
✅ Tailored Software Development
✅ Cybersecurity & Risk Management
✅ Data Analytics & Management
✅ Digital Marketing & Creative Strategy
✅ E-commerce & Back-office Support

📈 What Sets Us Apart
With ISO 9001:2015 and ISO 27001:2013 certifications, MiBS ensures consistent quality, security, and efficiency in every service we deliver. From empowering local youth through tech-driven careers to supporting global enterprises across Southeast Asia, we are building a digital-first future one solution at a time.

💡 Our Values Drive Us
🔹 Knowledge that empowers
🔹 Technology that transforms
🔹 Collaboration that scales
🔹 Service that excels

📍 Our Global Presence
Myanmar | India (Maharashtra, Pune, Kolkata, Hyderabad, New Delhi) | UAE | Cambodia
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