The role of this position is to support the students who want to study overseas universities, specifically Malaysia, UK, USA, Canada, Switzerland, Australia universities.
- Provide comprehensive consultation to clients regarding overseas education opportunities.
- Assess clients' academic backgrounds, career goals, and personal preferences to recommend suitable educational programs and institutions.
- Receive visitors, students in a cordial and appropriate manner.
- Handles any enquiries, feedbacks, issue, complaints and requests from new and current students (through phone, email and social media)
- Help students learn more about universities/colleges and programs and provide advice to help them make a final decision.
- Handle and assist students’ academic documents, provide admission consultants, visa applications, documentation process, accommodation for abroad studying.
- Collaborating with other educational institutions, community organizations.
- Willing to participate in educational activities, events, seminars and webinars.
- Other duties and responsibilities as required by management.
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