• ရန်ကင်း၊ Yangonတွင်ရှိသော Full Time Customer Care Representative (FMCG) (သို့မဟုတ် အချက်အလက်ရေးသွင်းသူ) ရာထူး 1 နေရာစာအတွက် အထူးအခွင့်အရေး၊ လုပ်သက် - ၁ နှစ် နှင့် Monthly လစာကောင်းကောင်းပေးမည်။ Customer complaints များကို အမြန်ဆုံးနှင့်မှန်ကန်သောနည်းလမ်းများဖြင့်ဖြေရှင်းပေးရမည်။ နေ့စဉ်လုပ်ငန်းတာဝန်များကို ချမှတ်ထားသော (SOPs) များအတိုင်းလိုက်နာဆောင်ရွက်ရမည်။ သက်ဆိုင်ရာဌာနများနှင့်အတူတကွပူးတွဲဆောင်ရွက်နိုင်သူဖြစ်ရမည်။ DKSH sales Representative နှင့် customer များစီမှရရှိသော အော်ဒါများကိုစစ်ဆေးပြီးချမှတ်ထားသော(SOPs)များအတိုင်းလိုက်နာဆောင်ရွက်ပြီး မှန်ကန်တိကျသော Invoice များကိုသတ်မှတ်အချိန်အတွင်းထုတ်ပေးနိုင်ရမည်။ Pending order and reject order များအားနေ့စဉ်စစ်ဆေးပေးရမည်။

• အကျိုးအမြတ်: စနေ တနင်္ဂနွေ ပိတ်ပါသည်။ Health Insurance Group Life Insurance Pay for Performance Annual Salary Review

တင်သောနေ့: 11 Jun 2026

• In-charge of functionality in business appointments by greeting and welcoming, directing the visitors to the corrective locations, Screening and forwarding incoming phone calls, messages, and emails Respond to inquiries in a polite and timely manner, Manage the courier and delivery service, Organize the registration of the clients, trainees, and interviewees for a smooth communication, Maintain the visitor management system and prepare reports as directed by the FM Operation manager, Assist the FM Coordinator for administration and reporting task. In-charge of functionality in business appointments by greeting and welcoming, directing the visitors for corrective locations, Screening and forwarding incoming phone calls, and messages, Prepare and arrange employee engagement events such as team building, birthday parties, monthly breakfast treats. Assist to Facility Manager for administration and reporting task.

• အကျိုးအမြတ်: Yearly Bonus Working hours - 7:30 AM to 4:30 AM Working days - Monday to Friday

တင်သောနေ့: 05 Jun 2026

• - Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide accurate and up-to-date information on lounge facilities, flight details, airport services, and passenger assistance. Oversee lounge operations including seating arrangements, food and beverage replenishment, and overall cleanliness. Handle guest inquiries, special requests, complaints, and lost property matters tactfully, coordinating with security and ground handling teams as required. Accurately record guest and passenger usage data for daily reporting and coordinate with airline representatives, ground handling, and security teams regarding passenger movements when necessary. Maintain a calm, courteous demeanor during peak periods, ensure proper documentation, and keep accurate records in compliance with company policies.

• အကျိုးအမြတ်: -

တင်သောနေ့: 05 Jun 2026

• ဘဏ်၏ဝန်ဆောင်မှုများ၊ Product များကို ကောင်းစွာသိရှိပြီး Customer များအား သေချာစွာ ရှင်းလင်းပြောကြားပေးခြင်း။ ဘဏ်စာရင်းရေးသွင်းခြင်း၊ စာရင်းပိတ်ခြင်း။ ဘဏ်ခွဲများတွင် ငွေလက်ခံခြင်း၊ ထုတ်ပေးခြင်း၊ စီစစ်ခြင်း။ Customer များ၏ အခက်အခဲများကို ကူညီဖြေရှင်းပေးခြင်း၊ သိရှိလိုသည်များ၊ မေးမြန်းမှုများကို ဖြေကြားပေးခြင်း။ ဘဏ်၏ဝန်ဆောင်မှုအဆင့်အတန်းများကို အမြဲတစေတိုးတက်အောင် ဆောင်ရွက်ပေးခြင်းဖြင့် Customer များ စိတ်ကျေနပ်မှုအပြည့်အဝရရှိစေရန် ကြိုးပမ်းဆောင်ရွက်ခြင်း

• အကျိုးအမြတ်: Quarterly Bonus Ferry Provided Uniform Provide Health Care Allowance

တင်သောနေ့: 01 Jun 2026

• Job Purpose: The Customer Care Officer (SA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries, resolving issues, and providing accurate information about company products and services. This role requires a customer-first mindset, excellent communication skills, and the ability to effectively handle complaints or difficult situations. Customer Support: Respond promptly and professionally to customer inquiries via phone. Provide accurate information about products, services, policies, and procedures. Assist customers in troubleshooting and resolving service-related issues. Complaint Resolution: Manage and resolve customer complaints in a timely and professional manner. Escalate complex issues to the appropriate departments when necessary. Follow up with customers to ensure satisfaction after complaint resolution. Account Management: Assist customers with account-related inquiries, such as updating personal details, checking balances, and resetting passwords. Handle requests for account freezing or termination when necessary, ensuring adherence to company policies. Customer Interaction: Maintain a positive, empathetic, and professional attitude towards customers at all times. Communicate clearly, ensuring customers fully understand company policies, products, and procedures. Other Responsibilities: Assist customers for their required services such as KYC updates, Cash-in/out, and payments through KBZPay necessarily. Standby for supporting all KYC update process as per instruction from Center Incharge and 2nd Center Incharge and update the data in Google Sheet correctly. Support to all administrative tasks necessarily. Perform any other tasks assigned by Center In-Charge and 2IC. Handle customer complaints and provide appropriate solutions to customers. Escalate to seniors for further assistance.

• အကျိုးအမြတ်: Bonus Travel allowance

တင်သောနေ့: 25 May 2026

• Job Purpose: The Customer Care Officer (JA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries, resolving issues, and providing accurate information about company products and services. This role requires a customer-first mindset, excellent communication skills, and the ability to effectively handle complaints or difficult situations. Provide professional customer support by responding to inquiries and assisting with KBZPay services. Handle customer issues and complaints promptly, escalating complex cases to senior staff when required. Support customer transactions including KYC updates, cash-in/cash-out, and payment services. Assist with administrative tasks and maintain accurate customer and operational records. Communicate clearly and maintain a positive, customer-focused attitude at all times. Working Days, Hours and contract tpye : Work from Monday to Friday; Saturdays, Sundays, and public holidays are non-working days Adhere to official working hours from 10:00 a.m. to 4:00 p.m Employment will be on a one-year contract basis

• အကျိုးအမြတ်: - Competitive salary package - Practical experience in e-Wallet operations

တင်သောနေ့: 07 May 2026

• Job Purpose: The Customer Care Officer (JA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries, resolving issues, and providing accurate information about company products and services. This role requires a customer-first mindset, excellent communication skills, and the ability to effectively handle complaints or difficult situations. Provide professional customer support by responding to inquiries and assisting with KBZPay services. Handle customer issues and complaints promptly, escalating complex cases to senior staff when required. Support customer transactions including KYC updates, cash-in/cash-out, and payment services. Assist with administrative tasks and maintain accurate customer and operational records. Communicate clearly and maintain a positive, customer-focused attitude at all times. Working Days, Hours and contract tpye : Work from Monday to Friday; Saturdays, Sundays, and public holidays are non-working days Adhere to official working hours from 10:00 a.m. to 4:00 p.m Employment will be on a one-year contract basis

• အကျိုးအမြတ်: - Competitive salary package - Practical experience in e-Wallet operations

တင်သောနေ့: 07 May 2026

• Handle daily customer inquiries, complaints, and requests through phone, email, and in-person communication. Record, track, and update customer data accurately in Excel or internal systems. Coordinate with internal departments to ensure timely resolution of customer issues. Monitor and follow up on pending cases to ensure customer satisfaction. Prepare and maintain customer service reports and documentation. Support internal teams by sharing customer feedback and improving service processes. Handle complaints professionally and escalate complex issues when necessary. Maintain strong communication with customers and provide clear, polite, and helpful responses. Ensure all service activities comply with company policies and standards. Perform other related duties assigned by management.

• အကျိုးအမြတ်: Bonus

တင်သောနေ့: 27 Apr 2026

• လုံခြုံရေးတာဝန်များကို နေ့/ည တာဝန်ထမ်းဆောင်နိုင်သူ ဘဏ်မှသင်ကြားပေးမည့် လုံခြုံရေးသင်တန်းများကို တက်ရောက်နိုင်သူ အဖွဲ့အစည်းနှင့်ပူးပေါင်းဆောင်ရွက်လိုသူ၊ ရိုးသားကြိုးစား၍ သွက်လက်ဖြတ်လတ် တက်ကြွစွာ လုပ်ကိုင်လိုစိတ်ရှိသူ လုပ်ငန်းလိုအပ်ချက်အရ သက်ဆိုင်ရာမန်နေဂျာမှ တာဝန်ပေးအပ်သည့်အခါ ဆောင်ရွက်ပေးရန်နှင့် ဝန်ထမ်းများအား ကူညီပေးရန်။

• အကျိုးအမြတ်: Fun Working Environment

တင်သောနေ့: 19 Apr 2026

• Provide proper communication through telephone calls with the customers Manage large amount of inbound and especially outbound calls in timely manner Complete daily call target Keep record of customer interactions, recording customers’ comments and complaints Update existing customer information in the system Follow up customer calls as required Produce daily call reports to submit to management Monitor calls quality and develop plan to make the improvements if necessary Maintain high customer service in timely and efficient manner

• အကျိုးအမြတ်: Rewards over performance

တင်သောနေ့: 06 Apr 2026

• Job Purpose: The Customer Care Officer (JA) is responsible for delivering exceptional customer service and support to clients by addressing inquiries, resolving issues, and providing accurate information about company products and services. This role requires a customer-first mindset, excellent communication skills, and the ability to effectively handle complaints or difficult situations. Provide professional customer support by responding to inquiries and assisting with KBZPay services. Handle customer issues and complaints promptly, escalating complex cases to senior staff when required. Support customer transactions including KYC updates, cash-in/cash-out, and payment services. Assist with administrative tasks and maintain accurate customer and operational records. Communicate clearly and maintain a positive, customer-focused attitude at all times. Working Days, Hours and contract tpye : Work from Monday to Friday; Saturdays, Sundays, and public holidays are non-working days Adhere to official working hours from 10:00 a.m. to 4:00 p.m Employment will be on a one-year contract basis

• အကျိုးအမြတ်: - Competitive salary package - Practical experience in e-Wallet operations

တင်သောနေ့: 02 Apr 2026

• Supports the Branch Incharge and second branch in charge in the effective execution of the branch’s business plans to deepen account adoption and reach more customers at lower cost, in line with the overall bank’s strategy of driving nation-wide financial inclusion Provides routine services to branch customers through the effective execution of transactions that include cash deposits and withdrawals, cheque transfers, deposits and withdrawals, account opening and closing activities, remittance and money transfers, currency exchange, and other related activities and services (such as (not limited) Western Union, Mobile/ i Banking, card products, Payroll/Quick pay, bank guarantee, CBM net, Remit2U, e-statement, balance certificate, locker, et..), in order to drive customer satisfaction and productivity Responds to all customer queries and questions, assists in resolving complaints and escalates to the supervisor as required, and informs the customers about the bank’s available products and services Receives mortgage, loan, or public utility bill payments, and verifies payment dates and amounts due Identifies opportunities for cross-sales and generates leads from customer transactions to maximise sales Provides specialized banking services such as issuing new cheque books, locker account usage activities and iBanking assistance, to ensure that all customer needs are satisfactorily fulfilled Balances the cash drawer by proving cash transactions, counting and packaging currency and coins, and maintaining supply of cash and currency Ensures compliance with all internal controls and established policies and procedures in order to guarantee transparency in every transaction Maintains accurate and up-to-date knowledge of all relevant Banking products in order to address the customers’ needs and queries Supports the Head Teller, Deputy Branch Manager, and Branch Manager in all customer service related activities and in managing the branch in order to provide the highest quality of service to all customers and drive customer satisfaction Ensures the satisfactory completion of assigned trainings to achieve a high- level of proficiency in undertaking the key responsibilities of the job

• အကျိုးအမြတ်: Quarterly Bonus Ferry (YGN area) Uniform Health Care Support

တင်သောနေ့: 30 Mar 2026

• Customer Support & Issue Resolution:   Respond to customer inquiries and resolve issues efficiently on first contact (First Call Resolution).  Provide accurate information on products and services.  Follow company guidelines for handling complaints, issues, and escalation procedures.  Service Level Adherence:   Answer calls within the service level goal (within 10 seconds).  Ensure minimal call abandonment and handle calls in an efficient manner. Quality Assurance Compliance:   Adhere to the scripts, guidelines, and compliance protocols provided by the company.  Maintain a professional tone and demeanor during calls.  Meet or exceed QA scores and compliance metrics. Sales (Cross-sell & upsell):   Identify sales opportunities for cross-sell and upsell based on customer needs.  Promote complementary insurance products and services during customer interactions.  Meet sales targets for cross-sell and upsell. Follow-up claims call:   Ensure timely follow-up on insurance claims, providing status updates within the agreed TAT (72 hours).  Update customer records with accurate and timely claims information.  Net Promoter Score (NPS):   Strive to maintain high customer satisfaction through effective communication and issue resolution.  Participate in post-call surveys to gather feedback and identify areas for improvement. Productivity:   Maintain a high level of productivity by handling a significant volume of calls (Inbound, Outbound and Social Media Chat and Comment) while maintaining quality.  Ensure that calls are efficiently managed, balancing talk time and after-call work

• အကျိုးအမြတ်: - Quarterly Bonus - Ferry Provided

တင်သောနေ့: 24 Mar 2026

• Assist in day-to-day office tasks such as filing, photocopying, scanning, and data entry. Maintain accurate records and documents. Support internal and external communication (emails, phone calls, messages). Assist with basic data entry and report preparation using MS Office tools or banking software.

• အကျိုးအမြတ်: Rewards for over performance.

တင်သောနေ့: 20 Mar 2026

• To deliver good customer service to customers. To ensure customers understand AYA Bank's product and services in details. To complete KYC's information (Know Your Customer). To assist customers for their cash withdrawal and deposit according to the banking operating procedures. To help Branch Manager for the daily closing process. To function the branch administrative and necessary HR processes. To comply with banking policy, operation and procedures as instructed by Head office or Central bank of Myanmar.

• အကျိုးအမြတ်: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme

တင်သောနေ့: 20 Mar 2026