Job Description The Executive Assistant to the Senior Management at MOB provides comprehensive administrative support, facilitating the Senior Management’s effectiveness in strategic decision-making and day-to-day operations. This role requires a high level of discretion, strong organizational skills, and an understanding of banking operations. The Executive Assistant will manage schedule, serve as a liaison with internal and external stakeholders, and support the Senior Management in enhancing the bank's the Senior Management’s strategic goals and operational efficiency. Key Responsibilities 1. Calendar and Meeting Management - Efficiently manage the Senior Management's calendar, scheduling and prioritizing appointments, board meetings, and executive reviews. - Prepare for and coordinate executive and Board of Directors meetings, including agendas, documentation, and follow-up actions. 2. Communication Handling - Screen and manage emails, calls, and correspondence directed to the Senior Management, ensuring appropriate follow-up. - Draft and edit internal and external communications, including memos, reports, and presentations, aligned with the bank's mission and goals. 3. Travel and Event Coordination - Organize travel arrangements for the Senior Management, including itinerary preparation for branch visits, industry events, and client meetings. - Plan and coordinate logistics for banking seminars, industry conferences, and other key events attended by the Senior Management. 4. Project Support and Strategic Assistance - Assist with special projects, including tracking and reporting on key initiatives related to banking, regulatory updates, and customer engagement strategies. - Conduct research and prepare insights to support the Senior Management decision-making, particularly around financial trends, competitive analysis, and new opportunities. 5. Confidentiality and Information Security - Handle all sensitive and confidential information with the highest level of discretion, adhering to banking regulations and policies. - Maintain secure and organized filing systems for critical bank documents, contracts, and compliance records. 6. Stakeholder Relations and Liaison - Act as a bridge between the Senior Management and bank branches, departments, clients, regulatory bodies, and other external stakeholders. - Build positive relationships with the Board of Directors, executive team, and key clients, ensuring efficient and smooth communication. 7. Financial and Administrative Oversight - Prepare and manage expense reports, budget proposals, and other financial documents as needed. - Track project milestones, deadlines, and departmental objectives to ensure alignment with bank strategy. 8. Office Management and Administrative Support - Oversee administrative functions of the Senior Management 's office, ordering supplies, managing service requests, and ensuring a well-organized workspace. - Coordinate with HR and other departments for any special requirements or logistical support. 9. Insight on Banking Operations - Provide the Senior Management with relevant insights on industry best practices, local market trends, and customer experience improvement opportunities within the Myanmar banking context. - Anticipate the Senior Management’s needs and proactively manage tasks that support the bank’s goals and regulatory compliance. For an Executive Assistant to perform effectively for the Senior Management of a medium-sized bank in Myanmar, here are the essential skills and qualifications needed: Key Skills and Qualifications 1. Strong Organizational Skills - Ability to manage multiple tasks, prioritize responsibilities, and maintain an orderly schedule for the Senior Management. - Expertise in setting up efficient filing systems and ensuring critical documents are easily accessible. 2. Attention to Detail - Sharp attention to detail is essential for managing complex calendars, preparing documents, and ensuring accuracy in communications and reporting. 3. Effective Communication Skills - Excellent verbal and written communication skills in both English and Myanmar language to communicate effectively with internal and external stakeholders. - Ability to draft, edit, and proofread documents, reports, and presentations clearly and professionally. 4. Confidentiality and Integrity - High level of discretion and trustworthiness to handle sensitive information, particularly given the regulatory and client data security requirements in banking. 5. Time Management and Multitasking - Strong ability to manage time efficiently, prioritizing high-stakes tasks and balancing multiple requests and deadlines in a fast-paced environment. 6. Knowledge of Banking and Financial Industry - Familiarity with banking terms, financial regulations in Myanmar, and industry best practices to support the Senior Management’s work more effectively. - An understanding of banking operations and typical challenges facing banks in Myanmar is highly valuable. 7. Interpersonal and Stakeholder Management Skills - Ability to build and maintain positive relationships with key stakeholders, including Board members, department heads, clients, and regulatory agencies. 8. Tech Savvy with Office Software and Tools - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools (such as Google Workspace, calendar management software). - Familiarity with digital tools for scheduling, project tracking, and document management to streamline administrative work. 9. Adaptability and Problem-Solving Skills - Ability to adapt to changing priorities and address challenges proactively, using critical thinking to support the Senior Management in managing unforeseen issues. 10. Project Management and Coordination - Ability to assist with project planning, tracking progress, and ensuring deliverables align with the bank’s timelines and goals. - Organizational skills to manage logistics for events, client meetings, and other engagements. 11. Cultural Awareness and Sensitivity - Understanding of Myanmar's cultural and business practices, as well as global business etiquette, to navigate different stakeholder interactions smoothly. 12. Financial Acumen - Basic understanding of budgeting, expense management, and financial reporting to assist the Senior Management with financial documents and reports when required.
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