ROLE PURPOSE  

• Trade & FX Sales Specialist, focus on driving the development of Trade Finance & FX Transactional Business and monitoring it in conjunction with related branches/Business units of Yoma Bank.

RESPONSIBILITIES  

• The role holder is responsible for consulting & facilitating the requirement, documentation, regulation & compliance, and procedure of international trade payment methods/ transaction for the bank’s customers and branches. 

• Facilitating foreign exchange services process for the bank’s customers & branches.  

• Promote and expand trade payment/settlement services business and foreign exchange services business by building, maintaining, and enhancing business relationship with customers and branches. 

• Consulting & facilitating customers/branches regarding compliance and regulatory requirements by Central Bank of Myanmar and other instructions from regulators regarding trade payment & settlement. 

• Consulting & facilitating customers/branches for trade Incoming and Outgoing payment/remittance operational process. 

• Consulting & general reviewing required supporting documentation for Incoming and Outgoing trade transactions & FX for processing. 

• Resolving the customers’ complaints & branches’ requirements. 

• Handling query email and phone from branches & customers and providing customer support for Trade & FX products. 

• Ensuring high levels of customer services and on-boarding trade & FX transactions/businesses to the bank. 

• Identify, report, and analyze customers’ needs on Trade business and to make corresponding business suggestions to the bank. 

• Maintain business data and prepare analytic reports for business strategy formulation and management’s review. 

• Bachelor of Business, Management, Commerce, Finance, Accounting, Economics and/or industry specific qualifications. 

• Desirable - MBA/MBF, CDCS/CITF/CTFP/CSDG 

• At least Three (3) years’ experience and knowledge of international trade payment/settlement operation and foreign exchange services. 

• Possesses wide-ranging industry experience, uses professional concepts to resolve complex issues in creative and effective ways. 

• Understanding international trade payment methods. 

• Understanding Incoming and Outgoing payment/Remittance operation and SWIFT operation. 

• Understanding and reviewing required supporting documentation for on Incoming and Outgoing transactions for processing. 

• Understanding the requirement, documentation, and procedure of international trade payment/ remittance (Inward & Outward) transactions  

• Resolving the customer’s complaints & requirements. 

• Understanding of compliance and regulatory requirements by Central Bank of Myanmar and other instructions from regulators regarding trade payment & settlement. 

• Identifying opportunities to meet holistic banking needs of customers. 

• Excellent imports and export trade related knowledge and experience .

• Excellent in Microsoft Word, Excel, and PowerPoint. 

• Sound and effective interpersonal & communication skills in both Myanmar and English languages